UNSOLICITED!
Copyright Ruth Lampert 12/14/12
For those of you remember
when milk was delivered …and are grateful that even though we have e-mail, “regular
mail” still is…
And those of you who, like
me, are “mobility impaired” and/or no longer drive, (or never did)
I want to share my
appreciation of the delivery service known cheerily as “Yummy.com.”
Yes, many of the big grocery
chains offer delivery services, but usually it needs to be done on online, and
may not be delivered until the following day.
Call Yummy.Com (or go online) and you immediately (o.k.,
occasionally you may be put “on hold” for up to a minute) are connected with a pleasant and efficient clerk
who will take your order, even if it is rather lengthy and/or interspersed with
mumbled asides such as:
“I wonder if I need ‘large’ or if
‘regular’ will be enough?,might as well get ‘large,’ I can always freeze what’s
leftover ….”
“I wonder if Aunt Cine will eat the garbanzo
beans or if I should get some potatoes just in case?”
And/or questions like:
“which brand is on sale?”
“are the grapes good today?”
After your final order the
clerk will tell you the amount due, just like the cash register does in the
supermarket; he/she will ask if that is cash or credit, take your address if
you are a new customer, and say “your order will be delivered in about 30
minutes” (which in my case it always is – you may live further away).
“Thank-you’s” are exchanged, you hang up; if you are like me, in a couple of
minutes you call back frantically and say “I hope my order hasn’t left yet, I
forgot to tell you I need _________!” (I
almost always am in time, and if not, the clerk is understanding and non-judgmental.)
In 30 minutes or less, a pleasant delivery
man appears at the door and, in our case, brings everything up to our third
floor unit, waits while we unload
the bags so we can return the
empties (we already have several million
of them stored) takes the payment, and is on his way with a cheerful “have a nice day!”
Perhaps in all the time (a year? more?) I
have been a customer, an item was left out, or the wrong thing delivered; a
telephone call is all it takes and the proper item is on its way.
